Larger insurance companies can have advantages over smaller companies, such as greater financial strength and stability, a wider network of agents and claims adjusters, 24-hour customer service, and better apps and websites.
But there’s more to an insurer than size. Here’s additional information about each of the largest auto insurance companies, including the latest available consumer satisfaction ratings from J.D. Power and consumer complaint data from the National Association of Insurance Commissioners.
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1. State Farm
State Farm, the country’s largest car insurance company, offers policies nationwide except in Massachusetts and Rhode Island. Coverage is sold exclusively by captive agents, meaning they sell only State Farm products, but you can get a quote and manage policies online. There’s also a mobile app that lets you get quotes, submit claims and view your insurance card.
State Farm offers many other types of policies, including renters, business, home, boat, off-road vehicle and commercial auto insurance. In some cases, discounts are available for drivers who buy more than one type of policy.
Geico primarily sells auto insurance directly to customers online or by phone, but agents are available in some states. You can buy and manage policies through Geico’s website or mobile app, and voice assistance is available through the app or via Amazon’s Alexa. Policies are available in all 50 states and Washington, D.C.
In addition to auto insurance, Geico offers umbrella liability coverage and insures motorcycles and all-terrain vehicles. Auto insurance discounts are available to customers who buy other policies, such as home insurance, from companies that have partnerships with Geico.
Progressive auto insurance policies are available in all 50 states and Washington, D.C. You can buy coverage online, by phone or through an agent, but beware: Prices vary depending on how you buy. You can manage your policy with a mobile app and get help from a digital voice assistant through Google Home.
In addition to car insurance, Progressive sells umbrella liability policies, commercial auto insurance and coverage for other vehicles such as boats and snowmobiles. Car insurance discounts are offered to customers who buy other policies, such as home insurance, from Progressive’s partner companies.
Allstate sells auto insurance and a wide range of other products through agents in all 50 states and Washington, D.C. You can find an agent or get a quote on Allstate’s website; the company’s mobile app lets you manage your coverage, pay your bill and check on claims.
Discounts are available if you bundle your auto insurance with some of Allstate’s other policies. Coverage is available for homeowners, renters, landlords, boats, businesses and more.
USAA frequently offers the lowest auto insurance rates among the large companies NerdWallet compares. However, USAA is available only to active military members, veterans and their families.
USAA offers online quotes and a mobile app for paying bills, filing claims or downloading insurance cards. In addition to auto insurance, USAA sells life insurance, umbrella policies, and homeowners, renters and landlord insurance.
6. Liberty Mutual
Liberty Mutual sells insurance in all 50 states and Washington, D.C., offering quotes online and through Amazon’s Alexa virtual assistant. Liberty Mutual’s mobile app lets you pay bills, track claims and get accident and roadside support.
Liberty Mutual’s auto insurance customers can add coverage for antique or classic cars, all-terrain and off-road vehicles, recreational vehicles and trailers. Liberty Mutual also sells a wide range of other coverage, including policies for homeowners and renters.
Farmers sells auto insurance through agents in all states except Alaska and Hawaii. You can connect with an agent and get a quote on the company’s website. There’s also a mobile app for paying bills, getting a digital insurance ID card and more.
Discounts are offered in some cases for bundling auto insurance with other types of coverage. In addition to auto insurance, Farmers sells umbrella, life, homeowners, renters, landlord, business, motorcycle and other insurance.
Nationwide auto insurance is widely available: It’s sold by agents in all states except Alaska, Hawaii, Louisiana and Massachusetts. You can manage your policy through the company’s website or its mobile app, where you can also start claims or call for roadside assistance.
Discounts are available if you bundle your auto insurance with some of the other policies Nationwide offers, such as home, life, condo, renters, motorcycle or boat insurance.
Travelers sells auto insurance through agents in 44 states, and you can also buy a policy online. The company’s website and mobile app let you pay bills and get help, and you can use Amazon’s Alexa virtual assistant to manage your account.
Travelers also sells umbrella policies and insurance for homes, condos, boats, renters, landlords, businesses, weddings and jewelry. In some cases, discounts are available if you buy more than one type of coverage from Travelers.
10. American Family
American Family ranks as the 10th largest auto insurance company in the nation even though it offers policies in fewer than half of U.S. states. Coverage is available mostly in the West and Midwest. You can find an agent and get a quote at the American Family website. There’s also a mobile app for filing claims, managing coverage and getting help.
American Family also sells home, renters’ and life insurance, umbrella policies, flood protection and more. Discounts are available for bundling some types of policies.